The purpose of this Practice notice is to communicate the methods of submission of documents accepted by the Immigration Division (ID).
In conducting hearings during the ongoing coronavirus pandemic, the ID is committed to taking steps as required to protect the health and safety of all hearing participants, including using methods of submission of documents that ensure quick and efficient processing while respecting public health recommendations.
Submission of documents
Until further notice, the ID does not accept documents delivered in-person at an IRB office.
The ID strongly encourages the use of email or fax to communicate with the Division. Please refer to the Practice notice issued by the ID on April 7, 2020, for further information and guidance. Documents can also be submitted by means of the MyCase portal.
As IRB mailrooms are operating at reduced capacity due to the pandemic, it is recommended that regular mail or courier only be used in situations where electronic methods are not available or cannot be used.
Increase of 20-page limit to 50-page limit for providing documents by fax
ID Rule 29(d) provides that documents longer than 20 pages must not be provided by fax, unless the recipient consents to receiving more than 20 pages. Until further notice, documents may be provided by fax up to 50 pages without obtaining prior consent.
How to get help
If you have questions on submission of documents, please contact the ID registry in your region.
ID registry email addresses
Please use the appropriate email address below when communicating by email with the ID.
ID Western Region (ID file numbers starting with 0001-)
ID Central Region (ID file numbers starting with 0003-)
ID Eastern Region (ID file numbers starting with 0018-)
More information to be posted on IRB website
The ID will monitor the measures set out in this Practice notice and may amend the notice as necessary.
In addition, further notices regarding health and safety protocols and other information may be posted on the IRB website.
Therefore, it is important for parties to check the IRB website regularly.
Signed January 25, 2021
Amended May 27, 2022
Deputy Chairperson, ID